Customer Support
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Inquiry
General information is provided below.
If you need further assistance, please use the form.
Response Time
24–72 hrs
Contact
info@resurgence.supply
Hours
Mon – Fri
Policy reference
Topic Details
Returns Accepted
USA — free return shipping. Canada & International — customer pays return shipping.
Return Window
30 days standard. 10 days post-delivery for pre-orders.
Size Exchanges
Not offered — place a new order for a different size
Damaged Items
Prepaid label at no charge. Photo evidence required.
Sale Items
Final sale — no returns or exchanges
Processing
3–9 business days, Southern California
Tracking Number
Label created ≠ physically shipped
No Movement?
Allow 4–10 business days after receiving tracking number
Import Duties
Customer's responsibility — not included at checkout
Inquiry Form
Found in your confirmation email
The more detail here, the faster we can resolve it.

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